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Right of Return

You may return the goods received within 30 days without providing any reason by simply returning the goods.
The return period begins at the earliest upon receipt of the goods and this policy notice.

To meet the return deadline, it is sufficient to send the goods or notify us of your intention to return them within the 30-day period.
Please note: The return is at your own expense and risk.

Returns or return requests must be sent to:

Imbri Logistics GmbH
c/o mousebouncer GmbH
Hardeckstr. 3
76185 Karlsruhe
Germany


Return Consequences

In the event of a valid return:

  • All goods and services received by both parties must be returned.

  • Any benefits derived (e.g., usage advantages) must also be returned.

If the goods have deteriorated, compensation may be claimed.
However, this does not apply if the deterioration was caused solely by inspecting the goods, as you would in a physical store.

You can avoid the obligation to pay compensation by:

  • Not using the goods as if you own them.

  • Refraining from any activity that may reduce their value.